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TheCabinetDepot.com Frequently Asked Questions

At TheCabinetDepot.com, we understand that navigating your kitchen renovation can bring up a multitude of questions, especially when it comes to placing orders and tracking their status. Please refer to our FAQ page below to specifically to address your most pressing inquiries. Whether you're curious about the ordering process, want to know more about shipping times, or need clarification on payment options, our comprehensive FAQ section is here to help you every step of the way. Dive in to find the answers you need and ensure a smooth and informed purchasing experience!

Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
Assembly Videos
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?